1. Who We Are
The data controller responsible for this website is:
Vēja iela 4-2, Ādaži, LV-2164, Latvia
Commercial Register No.: 40203739804
Email: info@nordoravital.com
2. What Data We Collect
We collect only the data needed to operate the website, answer your requests and improve the experience:
- Contact details, if you email us or request guidance: name, email address, phone number and message content.
- Website usage data: IP address, browser type, device information, visited pages, timestamps and server logs.
- Cookie preferences, including whether you accepted all cookies or essential cookies only.
- Language preference, when you use the language selector.
We do not knowingly collect data from children and we do not ask you to provide health information through this website.
3. Why We Use Your Data
We use personal data to operate, secure and maintain the website, remember language and cookie choices, respond to inquiries, understand website performance in aggregate where permitted, and meet legal or security obligations.
4. Legal Bases
Depending on the situation, we process data on the basis of legitimate interest, consent, pre-contractual communication, or legal obligation under the GDPR.
5. External Shop
The Shop link may take you to an external sanza shop environment. That shop may have its own checkout, account, payment, delivery and legal processes. Please review the privacy and legal information shown there before placing an order.
6. Retention
We keep personal data only for as long as needed for the purpose collected. Contact messages are normally kept up to 3 years after the last meaningful interaction, legal records as required by law, and cookie consent records until you change or clear your preference.
7. Sharing
We do not sell your personal data. We may share data with service providers that help us operate the website, host infrastructure, deliver email, maintain security or respond to inquiries under appropriate safeguards.
8. International Transfers
Where data is transferred outside the European Economic Area, we use appropriate safeguards such as adequacy decisions or Standard Contractual Clauses where required.
9. Your Rights
Under the GDPR, you may have the right to access, correct, delete, restrict or receive a copy of your data, object to certain processing, and withdraw consent where processing is based on consent.
To exercise your rights, contact us at info@nordoravital.com.
10. Complaints
You may contact the Latvian supervisory authority:
Elijas iela 17, Rīga, LV-1050, Latvia
Website: www.dvi.gov.lv
11. Cookies
For details about cookies, see our Cookie Policy.
12. Changes
We may update this policy when our website, services or legal obligations change. The current version is always available on this page.
Related pages: Privacy Policy, Terms, Cookie Policy, Imprint.